Maintenance Management System (Artemis)
Artemis is an application compatible with smartphones and tablets, developed to optimise the management of preventive, routine and extraordinary maintenance.
Features
An intelligent and immediate communication system improves interaction between the customer and Righi, simplifying the coordination of maintenance activities and increasing operational efficiency
Interface
Intuitive and scalable interface, which improves operational efficiency by providing quick and organised access to technical documentation and intervention history.
Functionalities
The platform allows you to:
- Manage extraordinary interventions through the automatic generation of on-demand service tickets, reporting anomalies or requests for intervention in real time;
- digitalise the entire intervention management process: from the planning of ordinary maintenance (based on the contracts concluded with the customer) with the consequent opening of scheduled tickets, to the compilation of the technical intervention report;
- archive and consult the updated documentation on the modifications carried out on the installation;
- consult technical documentation (declarations of conformity, switchboard or system diagrams, etc.) within the app’s dedicated section or by scanning the QR Code in the field;
- integrate plant and building documentation (including those not installed by Righi) by assigning a unique QR Code to each machine for quick consultation;
- Completely and continuously track the intervention reports carried out and consult past tickets;
Customer benefits
- Complete digitisation of maintenance management
- Improved operational efficiency through centralisation of information
- Immediate and traceable access to service history and technical documentation
- Scalable solution on all building systems with the possibility to integrate even those not installed by Righi
